01 / Overview
GII delivered an AI knowledge assistant for an organization with scattered documentation — enabling teams to search institutional knowledge, summarize answers and cite sources without leaving the tools they already use.
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AI Assistant
AI Knowledge Assistant
Germany
02 / Challenge
Critical knowledge lived across PDFs, wikis and email threads, making it slow for staff to find reliable answers during customer and project work.
03 / GII Solution
GII indexed approved content sources, built a role-aware assistant with source citations and integrated it into the existing operations platform with audit-friendly access rules.
04 / Technologies / Services
- Retrieval-augmented generation
- Knowledge indexing
- Role-based access
- Platform integration
- Source citation
05 / Key Areas
- Institutional knowledge
- Secure search
- Assistant UX
- Operational embedding
- Governed content access
06 / GII Expertise
- AI
- Knowledge systems
- Software integration
- Enterprise platforms
07 / Sector / Region
- Sector
- AI Assistant
- Region
- Germany
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